terms & conditions
Identity of the Company
E-mail address: firstname.lastname@example.org
Bank account number: BE64001666232452
- General Conditions
These general sales conditions are applicable to all orders and sales transactions via de website: www.eco-onesies.be concerning the goods presented on the website www.eco-onesies.be. De website www.eco-onesies.be is owned and managed by Tethys bvba with the social address in Antwerp, Leopoldstraat 31-2, 2000 Antwerpen with VAT number BE0844625322.
By ordering on the site www.eco-onesies.be you accept the general conditions completely and without reservation. The vendor keeps the right to change the general conditions from time to time. These changes are applicable the moment they are on the website.
All prices are mentioned in Euro. VAT and other Governmental taxes are included, shipping costs are excluded. All prices are per piece unless mentioned otherwise.
Shipping fees and fees for returning goods will be communicated clearly to the customer. The customer is bound by the price they accepted during the final step of the ordering process and which Tethys confirmed in the confirmation e-mail.
Obvious mistakes in price setting by Tethys can be corrected by Tethys at all times, even after conclusion of purchase.
- Shipping costs
The shipping costs will be shown in the cart. The prices for Belgium and The Netherlands are mentioned below; for other countries, please contact us to receive the correct shipping price.
Belgium and the Netherlands: free shipping for goods over € 50. Shipment below this amount will be send to home delivery for 5 €.
- Product information
Fabric are bought and produced in Europe with organic label and in some cases certified by GOTS or Oeko-tex label.
All goods are made in Belgium.
- Right of return
If you buy goods from us, you have the right to decide that you do not want to keep the goods for 14 days from the delivery or the conclusion of the contract. Within 14 days after reception of your returned order or your indication that you wish to forgo the agreement, we will pay you back the full purchase price, by the same means of payment which you used for the purchase or any other means we deem appropriate. We will not pay back the costs of the return shipment.
We can refuse repayment as long as we have not received the returned goods or until you have shown you have returned the goods, depending on which event occurs first.
We expect you to handle the product as well as the packaging with the utmost care during the first 14 days after delivery. If you want to return the goods as described above, you may only unpack or use them to the extent needed to assess whether or not you wishes to retain them. Returned goods may be tested, but not used. When returning the goods, you will also have to return all delivered accessories and – if reasonably possible – return the goods in their original condition and packaging as well as taking in account our instructions as listed below.
Our warrant is only for hidden defects and the guarantee in case of consumer purchases, as provided in the Civil Code. We are only responsible for damages caused by intent or gross negligence. We are not liable for any indirect damage of any kind to the purchaser.
- Conformity and Guarantee
We guarantee that our products are in accordance with your order and meet the normal expectations you may have, taking into account the specifications of the product. We never guarantee for defects caused by accidents, not following the washing instructions or incorrect use.
- Force majeure
If by reason of any fact, circumstance, matter or thing beyond the reasonable control of either us or you, they unable to perform - in whole or in part - any obligation under these terms and conditions, then that party is relieved of that obligation to the extent and for the period of time that it is so unable to perform and is not to be liable to the other party in respect of such inability.
- Our intellectual property rights
You acknowledge and agree that any and all trademarks, copyright, designs, the ‘look and feel’ of our website, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files, software and all HTML and other code contained in our website and all other intellectual property remains at all times vested in Thethys bvba and/or are the property of their respective third party owner and must not be used in any manner without the prior written consent of Thetys bvba or the relevant third party.
In relation to any third party intellectual property rights, you acknowledge that nothing in these terms and conditions or on the website of eco-onesies purports to demonstrate that any third party rights are owned or licensed to eco-onesies from the relevant third party.
- Applicable Law and Disputes
Only the courts of Antwerp are competent to adjudicate with disputes arising out of or connected to these contracts. If as a result of international law the law of a different country applies, the interpretation of the current terms and conditions will in the first instance be done in accordance to the Belgian law on Market Practices and Customer Protection.
Thank you for taking the time to read our terms and conditions and we hope you enjoy your shopping experience with Eco-Onesies!